Shipping policy

Shipping Policy

At KaratBloom, every order is prepared with care. Below is everything you need to know about production, shipping, delivery, and support.

Made to Order

Most KaratBloom pieces are made to order and typically require 2–3 weeks for production before shipment.

Complimentary U.S. Shipping

We offer complimentary, fully insured shipping on all orders within the United States.

Full Tracking

Once your order ships, tracking information is sent by email so you can follow your delivery.

Production & Processing Time

Most KaratBloom pieces are made to order. Production typically requires 2–3 weeks before shipment.

Custom, personalized, or bespoke jewelry orders may require approximately 4–5 weeks depending on the design, stone selection, and overall complexity of the piece.

If an item is ready to ship, it may be processed sooner. Any applicable timeline will be communicated during the ordering process or by our customer support team.

Domestic U.S. Shipping

Complimentary Shipping

All domestic orders within the United States ship free of charge, with no minimum order value required.

Estimated Transit Time

After production is complete, most U.S. orders arrive within approximately 3–7 business days.

Fully Insured

Every order is carefully packaged and fully insured during transit for added peace of mind.

Signature Delivery

High-value orders may require signature confirmation upon delivery for added security.

Delivery Notes

  • Delivery timelines begin after production is complete and your order has shipped.
  • Transit times are estimates and may vary due to destination, carrier availability, weather, or high-volume periods.
  • Once your order ships, tracking details will be sent to the email address used at checkout.
  • Please review your shipping address carefully before placing your order to help avoid delays.
  • If your package shows as delivered but cannot be located, please contact the carrier promptly and reach out to our team for assistance.

International Shipping

Availability

International shipping is available to select destinations. Availability, shipping cost, and delivery options are shown at checkout when applicable.

Duties & Taxes

Customers are responsible for any applicable duties, taxes, customs charges, or import fees required by their local government upon delivery.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking information. You can use this to monitor your delivery directly with the carrier. If you have not received tracking details after your expected production window, please contact us.

Business & Support Information

KaratBloom is operated by KARAT BLOOM LLC, a United States-based jewelry company located in Naperville, Illinois.

Customer Support

hello@karatbloom.com

Support Hours

Monday–Friday
9:00 AM – 5:00 PM CST

We aim to respond to all inquiries within 1–2 business days.

Questions About Your Order?

Our team is here to help with production timelines, shipping updates, tracking details, and delivery questions.

Contact Us

Crafted with Care. Delivered with Confidence.

Every KaratBloom piece, from our care to your door.