Shipping policy

Shipping Policy

At KaratBloom, every piece is crafted with care and made to order. Here is everything you need to know about how your order gets from our studio to your door.

Made to Order

Every piece is crafted individually. Production times vary by design and will be communicated during the ordering process.

Complimentary Shipping

We offer complimentary, fully insured shipping on all orders within the United States.

Full Tracking

Once your order ships, tracking information is sent to you by email so you can follow your piece every step of the way.

Processing Time

Most orders require a production period before shipment. Production times vary depending on the design and any customisation requirements involved.

Estimated production timelines will be communicated to you during the ordering process so you know exactly when to expect your piece.

Shipping Information

Complimentary Shipping

All domestic orders within the United States ship free of charge, with no minimum order value required.

Fully Insured

Every order is carefully packaged and fully insured during transit for your complete peace of mind.

Tracking Included

Tracking information is provided via email as soon as your order has been dispatched.

Signature Delivery

For higher-value orders, a signature may be required upon delivery as an added layer of security.

Delivery Times

  • Delivery times begin after production is completed and your order has been dispatched.
  • Shipping carriers and delivery timelines may vary depending on your destination and carrier availability.
  • During peak periods or collection launches, delivery estimates may be slightly longer than usual.
  • If your package shows as delivered but cannot be located, please contact the carrier promptly and reach out to our team.

International Shipping

Availability

International shipping availability and delivery timelines vary by country. Please check availability at checkout.

Duties & Taxes

Customers are responsible for any applicable duties, taxes, or import fees required by their local government upon delivery.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking information. You can use this to monitor your delivery directly with the carrier. If you have not received tracking details within the expected timeframe, please do not hesitate to contact us.

Contact Us

For any questions about your shipment, delivery, or order status, our team is happy to help.

Shipping Enquiries

hello@karatbloom.com

Questions About Your Order?

Our team is here to help with anything from production timelines to tracking your delivery.

Contact Us

Crafted with Care. Delivered with Confidence.

Every KaratBloom piece, from studio to your door.